Refund Policy
Refund Policy for TheCarTellLV
Effective Date: [05/18/2025]
At TheCarTellLV, we are committed to providing top-tier consulting services to help you build and grow your own Turo business, as well as assisting you in finding the right vehicles for success. We value our clients and strive to deliver high-quality guidance and support.
Refund Eligibility
Since our services involve consulting, strategy, and personalized assistance, refunds are granted on a case-by-case basis. Refunds may be considered under the following circumstances:
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If a service is canceled by the client within 48 hours of purchase and before substantial work has commenced.
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If TheCarTellLV is unable to deliver the promised consulting services due to unforeseen circumstances.
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If a refund request is submitted due to a failure to receive the service as outlined in the service agreement.
Non-Refundable Services
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Fees paid for completed consultations and strategy sessions.
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Services that have already been delivered and utilized.
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Any fees related to assisting in vehicle selection, once recommendations or guidance have been provided.
Refund Request Process
To request a refund, please contact us at [Admin@TheCarTellLV.com] with the following details:
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Full Name & Contact Information
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Transaction Details (Date & Service Purchased)
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Reason for Refund Request
Our team will review the request and respond within 7 business days. If a refund is approved, funds will be processed via the original payment method within 10 business days.
Modifications to This Policy
TheCarTellLV reserves the right to update or modify this refund policy at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of any updated terms.